Empowering Your Business with Reliable Technology
Comprehensive solutions designed to keep you and your business running smoothly, securely, and efficiently.
Empowering Your Business with Reliable Technology
Comprehensive solutions designed to keep you and your business running smoothly, securely, and efficiently.
Tailored IT Solutions for Every Business Need
We handle your tech challenges so you can focus on what matters most—running and expanding your business.
Always Available Help
On-Demand Remote Support
When technical issues arise, you need solutions that don’t disrupt your workflow. Our remote tech support offers fast, reliable assistance to get you back on track quickly. Whether yoau need troubleshooting, software support, or user training, we're here for you. We focus on delivering tailored solutions that minimize downtime, so you can focus on running your business without technical interruptions. Plus, we offer personalized training sessions to ensure your team can confidently navigate their tools and systems.
Personalized Cloud Solutions
Managed Cloud Services & Support
In today’s fast-paced digital world, it's challenging to keep up. Our managed cloud services provide you with secure, scalable cloud solutions that evolve with your business needs. From Google and Microsoft licensing and administration, email management, migrations, backups, to ongoing management and optimization, we ensure that your cloud infrastructure is always running efficiently. We also implement strong security measures to protect your data and devices, safeguarding your business from potential threats.
Defend Your Data & Identity
Cybersecurity & Privacy Consulting
Protecting your business and personal data is more important than ever. Our cybersecurity and privacy consulting services provide a comprehensive approach to safeguard your digital assets. We assess your current security posture, identify vulnerabilities, and create customized protection strategies to defend against data breaches, cyberattacks, and compliance issues. We stay up-to-date with the latest cybersecurity threats, so you can rest easy knowing your business is well-defended from evolving risks.
Reliable, Secure Connections
Network & WiFi Design, Install & Management
A strong, reliable network is the backbone of any modern business. Our network solutions and infrastructure services are designed to deliver high-performance, secure, and scalable network setups. Whether you need new network design, installation, or ongoing management, we ensure that your network supports your business’s needs while remaining efficient and resilient. We work closely with you to create tailored solutions that optimize speed, security, and reliability, empowering your team to stay connected and productive.
Structured for Success
Infrastructure Organization & Management
A well-organized IT infrastructure is essential for operational efficiency and long-term scalability. Our infrastructure organization and management services focus on streamlining your IT environment, from tidy cable management to rack cleanups and asset documentation. We ensure that your systems are easy to navigate, troubleshoot, and scale as your business grows. By maintaining an organized IT infrastructure, we help minimize risks, improve performance, and enhance your team's ability to focus on core business objectives without being distracted by disorganized systems.
Your Home, Connected
Home Office & Residential Solutions
Transform your home office into a professional-grade workspace with enterprise-level solutions. We provide residential IT services that bring powerful, efficient, and secure tools to your personal space. Whether you need a reliable home network, secure remote access, or the setup of workstations for your home office, we deliver expert solutions that enhance productivity and reliability. We ensure your home setup mirrors the reliability and performance of any corporate environment, allowing you to work seamlessly from anywhere.
Tailored IT Solutions for Every Business Need
We handle your tech challenges so you can focus on what matters most—running and expanding your business.
Always Available Help
Hourly Remote Support
When technical issues arise, you need solutions that don’t disrupt your workflow. Our remote tech support offers fast, reliable assistance to get you back on track quickly. Whether you need troubleshooting, software support, or user training, we're here for you. We focus on delivering tailored solutions that minimize downtime, so you can focus on running your business without technical interruptions. Plus, we offer personalized training sessions to ensure your team can confidently navigate their tools and systems.
Personalized Cloud Solutions
Managed Cloud Services & Support
In today’s fast-paced digital world, it's challenging to keep up. Our managed cloud services provide you with secure, scalable cloud solutions that evolve with your business needs. From Google and Microsoft licensing and administration, email management, migrations, backups, to ongoing management and optimization, we ensure that your cloud infrastructure is always running efficiently. We also implement strong security measures to protect your data and devices, safeguarding your business from potential threats.
Defend Your Data & Identity
Cybersecurity & Privacy Consulting
Protecting your business and personal data is more important than ever. Our cybersecurity and privacy consulting services provide a comprehensive approach to safeguard your digital assets. We assess your current security posture, identify vulnerabilities, and create customized protection strategies to defend against data breaches, cyberattacks, and compliance issues. We stay up-to-date with the latest cybersecurity threats, so you can rest easy knowing your business is well-defended from evolving risks.
Reliable, Secure Connections
Network & WiFi Design, Install & Management
A strong, reliable network is the backbone of any modern business. Our network solutions and infrastructure services are designed to deliver high-performance, secure, and scalable network setups. Whether you need new network design, installation, or ongoing management, we ensure that your network supports your business’s needs while remaining efficient and resilient. We work closely with you to create tailored solutions that optimize speed, security, and reliability, empowering your team to stay connected and productive.
Structured for Success
Infrastructure Organization & Management
A well-organized IT infrastructure is essential for operational efficiency and long-term scalability. Our infrastructure organization and management services focus on streamlining your IT environment, from tidy cable management to rack cleanups and asset documentation. We ensure that your systems are easy to navigate, troubleshoot, and scale as your business grows. By maintaining an organized IT infrastructure, we help minimize risks, improve performance, and enhance your team's ability to focus on core business objectives without being distracted by disorganized systems.
Your Home, Connected
Home Office & Residential Solutions
Transform your home office into a professional-grade workspace with enterprise-level solutions. We provide residential IT services that bring powerful, efficient, and secure tools to your personal space. Whether you need a reliable home network, secure remote access, or the setup of workstations for your home office, we deliver expert solutions that enhance productivity and reliability. We ensure your home setup mirrors the reliability and performance of any corporate environment, allowing you to work seamlessly from anywhere.
From Our Clients
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
FAQs
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.
We're here to help you with your technology.
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All Rights Reserved.
From Our Clients
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
Frequently Asked Questions
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.