Fully Managed & Co-Managed IT Services
Let us handle your business IT so you can focus on what you do best. We remove the stress of managing technology so you can run your business with confidence. From day-to-day IT support to strategic technology planning, our friendly and experienced team is here to keep your systems secure, stable, and ready for growth
Fully Managed & Co-Managed IT Services
Let us handle your business IT so you can focus on what you do best. We remove the stress of managing technology so you can run your business with confidence. From day-to-day IT support to strategic technology planning, our friendly and experienced team is here to keep your systems secure, stable, and ready for growth
We Are Your Cloud IT Department
Tired of juggling multiple vendors or trying to manage tech on your own? JMTC serves as your personalized IT department—minus the high overhead, complexity, or red tape.
Proactive System Monitoring: Real-time tracking of your critical infrastructure and applications. Identify and fix potential issues before they disrupt your workflow.
Network & Security Management: Safeguard your data with firewall management, intrusion prevention, antivirus updates, and secure remote access solutions.
Vendor & Asset Management: We handle everything from coordinating with ISPs and software vendors to managing warranties and licenses.
Cloud & Infrastructure: Optimize your cloud environment for flexibility and cost savings. We manage migrations, updates, and backups to keep you agile.
Help Desk & Support: Rapid-response support for day-to-day tech issues, from password resets to troubleshooting. Get your team back on track in minutes.
We Are Your Cloud IT Department
Tired of juggling multiple vendors or trying to manage tech on your own? JMTC serves as your personalized IT department—minus the high overhead, complexity, or red tape.
Proactive System Monitoring: Real-time tracking of your critical infrastructure and applications. Identify and fix potential issues before they disrupt your workflow.
Network & Security Management: Safeguard your data with firewall management, intrusion prevention, antivirus updates, and secure remote access solutions.
Vendor & Asset Management: We handle everything from coordinating with ISPs and software vendors to managing warranties and licenses.
Cloud & Infrastructure: Optimize your cloud environment for flexibility and cost savings. We manage migrations, updates, and backups to keep you agile.
We Have Your Back: Support for day-to-day tech issues, from password resets to troubleshooting, to big picture planning for the future.
How We Do IT, Business, and Life
Our goal is simple: to provide reliable IT service and have your back so you can focus on what you do best, worry-free.
Clear Communication
We keep you in the loop at every stage. If a hiccup happens—no matter how small—you’ll hear from us until the issue is resolved. When it’s urgent, you can count on frequent updates and a rapid resolution.
One Stop Simplicity
Today’s technology is more interconnected than ever. From workstations to surveillance cameras, we manage it all so you don’t have to coordinate with multiple vendors. One call gets it done.
Honesty & Integrity
We believe in honest, transparent conversations. If we don’t know something, we’ll admit it and promise to find out. No corporate jargon, no empty promises—just real answers and real solutions.
No Issue Too Small
A slow PC can be as frustrating as a server failure. We don’t rank problems by size or complexity; if it’s impacting you, it’s a priority for us. Our aim is to have you back to normal operations in minutes or hours—not days.
Yours, Not Ours
Your systems, your data, your company. We design and maintain solutions with the mindset that you can take them anywhere. That means passwords, data, and processes are always accessible, so you stay in control.
Always With Aloha
Aloha is more than a greeting—it’s a way of life and doing business that emphasizes respect, care, and collaboration. Our clients can expect proactive service, heartfelt support, and genuine empathy every step of the way.
How We Do IT, Business, and Life
Our goal is simple: to provide reliable IT service and have your back so you can focus on what you do best, worry-free.
Clear Communication
We keep you in the loop at every stage. If a hiccup happens—no matter how small—you’ll hear from us until the issue is resolved. When it’s urgent, you can count on frequent updates and a rapid resolution.
One Stop Simplicity
Today’s technology is more interconnected than ever. From workstations to surveillance cameras, we manage it all so you don’t have to coordinate with multiple vendors. One call gets it done.
Honesty & Integrity
We believe in honest, transparent conversations. If we don’t know something, we’ll admit it and promise to find out. No corporate jargon, no empty promises—just real answers and real solutions.
No Issue Too Small
A slow PC can be as frustrating as a server failure. We don’t rank problems by size or complexity; if it’s impacting you, it’s a priority for us. Our aim is to have you back to normal operations in minutes or hours—not days.
Yours, Not Ours
Your systems, your data, your company. We design and maintain solutions with the mindset that you can take them anywhere. That means passwords, data, and processes are always accessible, so you stay in control.
Always With Aloha
Aloha is more than a greeting—it’s a way of life and doing business that emphasizes respect, care, and collaboration. Our clients can expect proactive service, heartfelt support, and genuine empathy every step of the way.
What You'll Gain
Tired of juggling multiple vendors or trying to manage tech on your own? We serve as your personalized IT department—minus the high overhead, complexity, or red tape. We bring the same comprehensive solutions you’d find in a Fortune 500 IT environment and tailor them for small business or non-profit. Our goal is simple: We have your back so you can focus on what you do best, worry-free.
Greater Efficiency: We handle your core IT services and support and free you to focus on core business tasks.
Predictable Costs: Avoid surprise tech expenses with clear, consistent billing.
Reduced Downtime: Fewer interruptions mean more productivity and smoother operations.
Peace of Mind: A dedicated team of IT pros watching over your systems 24/7.
Scalability: Solutions designed to grow with you—so you’re ready for new challenges and opportunities.
What You'll Gain
We bring the same comprehensive solutions you’d find in a Fortune 500 IT environment and tailor them for small businesses and non-profits.
Greater Efficiency: We handle your core IT services and support and free you to focus on core business tasks.
Predictable Costs: Avoid surprise tech expenses with clear, consistent billing.
Reduced Downtime: Fewer interruptions mean more productivity and smoother operations.
Peace of Mind: A dedicated team of IT pros watching over your systems 24/7.
Scalability: Solutions designed to grow with you—so you’re ready for new challenges and opportunities.
Big-League IT, Boutique Service
We can offer a few services, or a complete technology stack for you and your organization.
Microsoft 365 & Google Workspace Management
We set up and manage your cloud business suite—email, calendars, document storage, collaboration tools—ensuring your entire team stays connected and productive.
Email Protection & Backup
Protect against cyber threats like phishing and spam while ensuring all messages are safely stored and easily retrievable. We make sure critical conversations are never lost.
Cybersecurity & Endpoint Management
We secure your entire environment—desktops, laptops, servers, mobile devices, and systems—with advanced threat detection, real-time monitoring, and a security first mindset.
Managed Network & Wi-Fi
We design, implement, and maintain your network to ensure secure and stable connectivity. Our solutions are built for scalability and performance, so your team can work efficiently—no matter where.
Cloud Backup & Disaster Recovery
With automated backups and geo-redundant storage, your data is safe—even if physical hardware fails. We create and test recovery plans so you can bounce back fast after an incident.
Secrets & Password Management
From advanced password managers to secure vaults for sensitive credentials, we implement tools to keep your logins organized and out of the wrong hands.
Domain Management
We handle domain renewals, DNS configurations, and any behind-the-scenes tweaks to ensure your online presence stays live, secure, and conflict-free.
Help Desk & Ongoing Support
Need immediate assistance? Our help desk is just a call or ticket away. We troubleshoot everything from minor tech hiccups to major system alerts, providing fast, friendly, and effective resolutions.
Cybersecurity Awareness Training
Technology alone isn’t enough—people must be your first line of defense. We help your team spot phishing attempts, avoid malware traps, and practice secure online habits.
Big-League IT, Boutique Service
We can offer a few services, or a complete technology stack for you and your organization.
Microsoft 365 & Google Workspace Management
We set up and manage your cloud business suite—email, calendars, document storage, collaboration tools—ensuring your entire team stays connected and productive.
Email Protection & Backup
Protect against cyber threats like phishing and spam while ensuring all messages are safely stored and easily retrievable. We make sure critical conversations are never lost.
Cybersecurity & Endpoint Management
We secure your entire environment—desktops, laptops, servers, mobile devices, and systems—with advanced threat detection, real-time monitoring, and a security first mindset.
Managed Network & Wi-Fi
We design, implement, and maintain your network to ensure secure and stable connectivity. Our solutions are built for scalability and performance, so your team can work efficiently—no matter where.
Cloud Backup & Disaster Recovery
With automated backups and geo-redundant storage, your data is safe—even if physical hardware fails. We create and test recovery plans so you can bounce back fast after an incident.
Secrets & Password Management
From advanced password managers to secure vaults for sensitive credentials, we implement tools to keep your logins organized and out of the wrong hands.
Domain Management
We handle domain renewals, DNS configurations, and any behind-the-scenes tweaks to ensure your online presence stays live, secure, and conflict-free.
Help Desk & Ongoing Support
Need immediate assistance? Our help desk is just a call or ticket away. We troubleshoot everything from minor tech hiccups to major system alerts, providing fast, friendly, and effective resolutions.
Cybersecurity Awareness Training
Technology alone isn’t enough—people must be your first line of defense. We help your team spot phishing attempts, avoid malware traps, and practice secure online habits.
Ready to Experience Stress-Free IT?
From troubleshooting everyday problems to designing a long-term technology roadmap, JMTC is here to support your business at every turn. Reach out to learn how we can tailor a Managed IT solution that meets your unique needs and budget.
Ready to Experience Stress-Free IT?
From troubleshooting everyday problems to designing a long-term technology roadmap, JMTC is here to support your business at every turn. Reach out to learn how we can tailor a Managed IT solution that meets your unique needs and budget.
What Our Clients Say
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
From Our Clients
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
FAQs
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.
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Frequently Asked Questions
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.