Reliable Technology Services & Support You Can Trust
We provide Fortune 500 expertise to small businesses and non-profits through comprehensive managed IT services and strategic technology consulting.
Reliable Technology Services & Support You Can Trust
We provide Fortune 500 expertise to small businesses and non-profits through comprehensive managed IT services and strategic technology consulting.
Technology Made Simple
Professional solutions that protect and empower your business.
Managed Cloud Services & Support
Secure, scalable cloud solutions that grow with your business, including Microsoft 365 and Google Workspace. We handle migration, management, and optimization of your cloud infrastructure.
On-Demand Remote Support
Professional, responsive IT support and training when you need it. Our remote solutions keep your business running smoothly with minimal downtime.
Cybersecurity & Privacy Consulting
Defend your business, digital assets, personal privacy with comprehensive security solutions that give you peace of mind.
Network Solutions & Infrastructure
Expert design, installation, and management of secure business networks and Wi-Fio that deliver reliability and performance.
Infrastructure Organization & Management
From cable management and rack cleanups, or documenting your IT environment and assets, we ensure your IT infrastructure is organized, efficient, and professional.
Home Office & Residential Solutions
Power your home office with enterprise-grade solutions that bring professional power to your personal space.
Technology Made Simple
Professional solutions that protect and empower your business.
Managed Cloud Services & Support
Secure, scalable cloud solutions that grow with your business, including Microsoft 365 and Google Workspace. We handle migration, management, and optimization of your cloud infrastructure.
On-Demand Remote Support
Professional, responsive IT support and training when you need it. Our remote solutions keep your business running smoothly with minimal downtime.
Cybersecurity & Privacy Consulting
Defend your business, digital assets, personal privacy with comprehensive security solutions that give you peace of mind.
Network Solutions & Infrastructure
Expert design, installation, and management of secure business networks and Wi-Fio that deliver reliability and performance.
Infrastructure Organization & Management
From cable management and rack cleanups, or documenting your IT environment and assets, we ensure your IT infrastructure is organized, efficient, and professional.
Home Office & Residential Solutions
Power your home office with enterprise-grade solutions that bring professional power to your personal space.
About JMTC
Your Trusted IT Partner
With over 20 years of experience working in technology across the publishing, sports, and production industries, we’re committed to providing the highest quality solutions and service to our partners. Our heart and goal is helping small businesses and non-profits succeed by empowering them through technology. Integrity, security, reliability, and aloha are our top priorities.
About JMTC
Your Trusted IT Partner
With over 20 years of experience working in technology across the publishing, sports, and production industries, we’re committed to providing the highest quality solutions and service to our partners. Our heart and goal is helping small businesses and non-profits succeed by empowering them through technology. Honesty, security, reliability, and aloha are our top priorities.
From Our Clients
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
From Our Clients
JMTC has helped us across several projects, including our Google to Microsoft migration, and has always provided excellent service with aloha.
★★★★★
JC W.
Non-Profit Admin
When we moved one of our offices, JMTC helped us during the transition and onto our new ISP with no down time.
★★★★★
Brandi D.
Corporate Director
As an entrepreneur, I don't have time to deal with IT. JMTC handles all Microsoft administration, security, and backups so I can focus on revenue.
★★★★★
Micah R.
Business Owner
Frequently Asked Questions
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.
FAQs
What does managed IT services include?
Our managed IT services include proactive monitoring of your systems, regular maintenance, security updates, backups, remote support, cloud service management, and strategic technology planning. We handle your day-to-day IT needs so you can focus on running your business.
How quickly can I expect a response when I have an IT issue?
For managed service clients, we guarantee response times within 1 hour during business hours. Quick Support clients typically receive a response within 2-4 hours during regular business hours. Emergency support is available 24/7.
Do I need to sign a long-term contract?
Nope! While we offer monthly and annual managed service plans, our Hourly Support and Support Block options are available without any contract. You can purchase support hours as needed, or choose a managed IT service package that best fits your business.
What size businesses do you typically work with?
We specialize in supporting small businesses, entrepreneurs, non-profits. However, we have experience working with organizations of all sizes, in addition to events and conventions, and can scale our services to meet your specific needs.
How does remote support work?
Using secure remote access tools, we can connect to your systems to diagnose and resolve most IT issues without requiring an on-site visit. This allows for faster response times and more cost-effective support.
What cybersecurity services do you provide?
Our cybersecurity services include vulnerability assessments, zero trust system design, security training, antivirus deployment and monitoring, email security, and incident response planning. We take a comprehensive approach to protecting your business and identity.
Can you help with cloud migrations?
Yes! We help businesses safely migrate to (and between) cloud services like Microsoft 365 and Google Workspace. We handle the entire process, from planning and migration to staff training and ongoing management.
Do you provide hardware and software recommendations?
Absolutely. We help you make informed decisions about technology investments based on your business needs and budget. We can also handle procurement and implementation of new systems.
What if I already have an IT person or department?
We offer co-managed IT services, working alongside your existing IT staff to provide additional expertise, coverage during vacations or busy periods, and specialized project support.
How do you handle data backup and recovery?
We implement comprehensive backup solutions that include both local and cloud-based backup systems. We regularly test backups and maintain detailed recovery procedures to ensure your data is protected and can be quickly restored if needed.
Do you offer solutions for homes and residential customers?
Yes, we also offer comprehensive technical support for homes and residential customers. Our residential services include home network setup and optimization, security cameras, Wi-Fi troubleshooting, smart home device configuration, computer maintenance and repair, data backup solutions, and cybersecurity training and awareness. We can also transform home offices and home based businesses into professional, high-performance workspaces with enterprise-grade solutions.
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